Tenant FAQs

Properties are typically rented on a first-come, first-served basis once a completed application and required fees are received. We recommend applying as soon as possible to secure the property you’re interested in.

Move-in costs vary by property. In most cases, tenants are required to pay the first month’s rent and a security deposit before moving in. Some properties may also require last month’s rent, depending on the terms of the lease.

Applicants must be of legal age to enter into a lease agreement, typically 18 years or older. All applicants over the age of 18 are required to apply and be named on the lease.

Yes, security deposits are generally refundable, provided there is no damage beyond normal wear and tear and all lease terms are fulfilled. Deductions may be made for unpaid rent, damages, or necessary cleaning.

A cosigner may be required if an applicant does not meet the income, credit, or rental history requirements. Cosigners must meet financial qualifications and sign a guarantor agreement to be approved.

Applications can be submitted online or in person. A completed application, application fee, and supporting documentation (such as proof of income and photo identification) are required to process your application.

Rent payments can be made conveniently online through the tenant portal, by automatic bank transfer, or via check or money order, depending on the property’s payment options.

Review your lease agreement and contact management before getting a pet. Some properties allow pets with an additional pet deposit or monthly pet rent, while others may have restrictions based on breed, size, or number of pets.

All tenants listed on the lease are responsible for the full lease term. If one tenant wishes to stay, they may need to qualify on their own or find a replacement tenant with management approval. Contact us as early as possible to discuss your options.

Most leases require written notice before moving out. Review your lease agreement for the specific notice period (typically 30–60 days) and submit your written intent to vacate by the required deadline.

The property management team handles routine maintenance and repairs. Tenants are responsible for damages resulting from negligence or misuse. All maintenance requests should be submitted promptly through the online tenant portal to ensure quick resolution.